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Welcome to Thoropass's Trust Center. Our commitment to earning your trust is embedded in every part of our business. Use this portal to learn about our governance posture as well as request access to our documentation.

Quality Statement

As a customer-focused organization, Thoropass is dedicated to delivering a quality, best-in-class experience. We do this by putting the customers’ needs first and embedding quality in everything we do—our people, our process, and our technology. We are committed to consistently innovating and improving our product and service offering to consistently meet, and strive to exceed, our customers’ expectations.
Eva Pittas, COO/CoFounder, Thoropass, Inc.

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Data Protection Impact Assessment (DPIA)

Trust Center Updates

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

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Updated Privacy Notice for AI Use/Added AI Use Section/Updated DPIA/Added Subprocessor

ComplianceCopy link

In order to be transparent and demonstrate our responsible use of AI, we have just updated our Privacy Policy. In addition, we have updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor: Google VertexAI.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated the Data Protection Impact Assessment (DPIA) / Privacy Impact Assessment (PIA)

GeneralCopy link

We have just performed our annual review and update of our Data Protection Impact Assessment (DPIA). There were no significant changes.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

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2023 SOC 2 Type II Report Available

ComplianceCopy link

Thoropass takes security and privacy seriously. We are excited to announce we have received our finalized 2023 SOC 2 Type 2 Report. If you don't already have access, you can request access through our Trust Center.

-The Thoropass Security and Privacy Team privacy@thoropass.com

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ISO 27001/27701 Certifications

ComplianceCopy link

We are now ISO 27001 Information Security Management System and ISO 27701 Privacy Information Management System Certified. Our certifications are now available on our trust center for review.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated the Data Protection Impact Assessment (DPIA) / Privacy Impact Assessment (PIA)

ComplianceCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to address our adherence to the EU-US DPF Principles for data transfers to the US.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

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EU-US DPF Certification

ComplianceCopy link

We are now certified under the EU-U.S. Data Privacy Framework.

Thoropass complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Thoropass has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Thoropass has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

Published at N/A

Added Subprocessor

SubprocessorsCopy link

We have just added a new subprocessor (Zelta).

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Updated DPIA/Added Subprocessor

SubprocessorsCopy link

We have just updated our Data Protection Impact Assessment (DPIA) to include the addition of a new subprocessor.

If you should have any questions or need any additional information, please don't hesitate to contact us. The Thoropass Security and Privacy Team privacy@thoropass.com

Published at N/A

Official Name Change

GeneralCopy link

We have officially changed our name from Laika, Inc. to Thoropass, Inc. We have updated our Trust Center to reflect this name change along with making some minor status updates to current implementation of controls on our Trust Center.

If you should have any questions or need any additional information, please don't hesitate to contact us.

Published at N/A

Updated Self-Assessment Reports (CCPA and GDPR), Network Diagram, and Subprocessors

SubprocessorsCopy link

We added two (2) new documents to our trust center: CCPA Self-Assessment Report and GDPR Self-Assessment Report. We also updated our new infrastructure/network diagram to reflect our rebranding activities and current configurations. Finally, we updated our subprocessor list with two (2) subprocessors: Datadog and Okta.

If you should have any questions or need any additional information on this update to our Trust Center, please let us know. -The Thoropass Security and Privacy Team privacy@thoropass.com

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Rebrand

GeneralCopy link

We are ecstatic to announce Laika is now Thoropass.  We may have a new name and dazzling new look, but Thoropass still exists to change how the world sees compliance and build a space where compliance is a good thing.  We have moved our Trust Center to https://trust.thoropass.com to better exemplify our commitment to keeping our customer’s information secure and private as well as maintain the trust you have in our new brand.  Our portal still permits the ability to request access to our compliance documents, review our standardized questionnaires, and gain a general understanding of our security and privacy posture. 

If you should have any questions or need any additional information on this update to our Trust Center, please let us know.

-The Thoropass Security and Privacy Team.

privacy@thoropass.com 

Published at N/A

Updated the Data Protection Impact Assessment (DPIA) / Privacy Impact Assessment (PIA)

GeneralCopy link

We just updated our Data Protection Impact Assessment (DPIA) / Privacy Impact Assessment (PIA) to refresh the data flow diagram due to removing a sub-processor no longer being used. Also, updated information on our mobile device management solution roll-out and minor configuration setting change.

If you should have any questions or need any additional information please don't hesitate to contact us. -The Laika Security and Privacy Team privacy@heylaika.com

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2022 SOC 2 Type 2 Report Available

ComplianceCopy link

Laika takes security and privacy seriously. We are excited to announce we have received our finalized 2022 SOC 2 Type 2 Report. If you don't already have access, you can request access through our Security and Privacy Trust Center.

-The Laika Security and Privacy Team privacy@heylaika.com

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Welcome

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Laika takes security and privacy seriously. We are excited to announce the official launch of Laika's Security and Privacy Trust Center. By using this portal, you can request access to our compliance documents, review our standardized questionnaires, and gain a general understanding of our security and privacy posture. Over time, our team will be making changes to this portal as we implement new tools and processes in our environment. You can use the Subscribe button to receive email notifications when our team has an important update we want to share.

We do want to inform you that we have updated our sub-processor list to ensure it is current. This list is located here: Sub-processors.

If you should have any questions or need any additional information on these updates or our Security and Privacy Trust Center, please let us know.
-The Laika Security and Privacy Team.
privacy@heylaika.com

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